Shipping policy
Effective Date: August 1, 2026
At Devaalyam, we are committed to delivering your order safely, securely, and on time. Please read our Shipping Policy before placing an order.
Order Processing
All orders are processed within 1–2 business days after your order is confirmed. Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Timeline
Standard delivery typically takes 5–7 business days, depending on your location. Delivery timelines may vary during festivals, holidays, adverse weather conditions, or unforeseen courier delays.
Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout before you complete your purchase. Any promotional offers related to free shipping will be mentioned on our website, if applicable.
Order Tracking
Once your order has been shipped, you will receive a tracking number via Email, SMS, or WhatsApp, allowing you to track your shipment.
Shipping Address
Please ensure that your shipping address, contact number, and other delivery details are accurate before placing your order.
If an order cannot be delivered due to an incorrect address, incorrect contact details, or the recipient being unavailable, additional shipping charges may apply for re-delivery.
Delivery Coverage
We currently deliver to most locations across India through our trusted courier partners.
Damaged or Lost Shipments
If your package arrives damaged, please contact us within 48 hours of delivery with clear photographs and, if possible, an unboxing video. This helps us investigate and resolve the issue promptly.
If your shipment is lost in transit, our team will coordinate with the courier partner and provide an appropriate resolution.
Delays Beyond Our Control
While we strive to deliver every order on time, Devaalyam is not responsible for delays caused by natural disasters, strikes, transportation disruptions, government restrictions, or other circumstances beyond our control.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Devaalyam
Email: support@devaalyam.com
Phone: +91 9911638739
Business Address: Ghaziabad, Uttar Pradesh, India.