Frequently Asked Questions

Devaalyam is a devotional brand dedicated to creating beautiful, handcrafted Laddoo Gopal Poshaks (dresses) and accessories. We combine traditional craftsmanship with premium fabrics to bring elegance and devotion to your worship.

We offer Laddu Gopal dresses in Size No. 1 to Size No. 6, suitable for most standard Laddu Gopal idols.

Need a different size? We also accept custom-size orders on request. Simply contact us with your deity's measurements, and we'll be happy to create a dress tailored to your requirements.

Please refer to our detailed size chart available on each product page. Measure your idol's height and width, and match it with our chart. If you're unsure, feel free to reach out to us for personalized assistance.

We typically process and ship orders within 2-3 business days. Delivery usually takes 5-7 business days depending on your location within India.

Yes, we deliver to all locations across India. We partner with trusted courier services to ensure safe and timely delivery of your order.

Shipping charges are calculated at checkout based on your location and order value. We offer free shipping on orders above a certain amount.

We accept all major payment methods including credit/debit cards, UPI, net banking, and digital wallets. All transactions are secure and encrypted.

Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible, but you may return the product as per our return policy.

We accept returns and exchanges within 7 days of delivery if the product is unused and in its original packaging and tags. Please contact us to initiate a return or exchange.

If you receive a damaged or incorrect item, please contact us immediately with photos. We will arrange a replacement or full refund at no additional cost to you.

Once your order is shipped, you will receive a tracking number via email and SMS. You can use this to track your order on the courier's website.

We recommend gentle hand washing with mild detergent in cold water. Avoid harsh chemicals and direct sunlight when drying. Iron on low heat if needed.

Yes, we welcome bulk and festive orders. Please contact us on WhatsApp at +91 9911638739 for special pricing and customization options.

You can reach us via WhatsApp at +91 9911638739, through our Contact page, or by email devaalyam@gmail.com. We're here to help with any questions or concerns.

We strive to display accurate colors, but slight variations may occur due to screen settings and lighting. The actual product may differ slightly from the images shown.